Questions. Answered plainly.
Everything people usually ask before starting a project with us. Can’t find yours? Ask us directly.
Getting started
I know the problem, but not which service I need. Where do I start?
Start with a conversation. Tell us what your team does today, where it gets stuck and what a better result would look like. We’ll recommend a practical starting point and explain what the build would involve.
Do you work with startups?
Yes. We work with early-stage founders building an MVP and with established businesses adding AI to existing systems.
What’s the difference between an AI agent and automation?
Automation follows a defined set of steps, such as copying an approved invoice into your accounting system. An AI agent can interpret a request, work with context and choose from permitted actions. Many projects combine both.
Can you build the whole product, including the app?
Yes. We build the web or mobile interface, backend, integrations and AI workflows together, or join for a focused piece of an existing product.
Pricing and guarantee
How much does a project cost?
It depends on scope. After a discovery call we send a written scope and a fixed quote, so you know the cost before any work starts. Model usage and hosting costs are explained up front.
Do you offer a money-back guarantee?
Yes. Every fixed-scope project comes with a 100% money-back guarantee. The exact terms are written into your project agreement before any work starts.
How long does it take?
Most AI pilots and MVPs take a few weeks to a few months. You get a timeline with the quote, and a working demo every week.
AI and data
Do you fine-tune models or use existing ones?
Both. Most projects start with an existing model plus RAG over your data. We fine-tune when it clearly improves quality, cost or speed, and we show you the before-and-after results.
Is our data safe with AI?
We choose models and hosting that match your security needs, keep data access to the minimum, and can run models in your own cloud when required.
Can you connect AI to the tools we already use?
Yes. Integrations are part of the work. We review your tools, their APIs and your access requirements during discovery, then agree what can be connected: your CRM, calendar, helpdesk, documents or internal systems.
How do you handle data access and human approvals?
We agree which data the system needs and which actions it can take. Depending on the workflow, that includes user permissions, approval steps, source citations, action logs and a handoff to your team.
Working together
Do we own the code?
Yes. All code, designs, data and accounts belong to you from day one.
How involved does our team need to be?
A few hours at the start to explain the work, then a weekly demo where you see progress and give feedback. We handle the rest.
What happens after launch?
We offer ongoing support and maintenance: monitoring, fixes, updates and improvements as your needs change.
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Still have a question?
Send it over and we’ll give you a straight answer.
- Free discovery call
- Written scope and quote
- Money-back guarantee